Open AccessDevelopment of a Generic Framework to Assess Asset Management Maturity within Organisations
Author(s) -
Hans Thomas Maier,
Oliver Schmiedbauer,
Hubert Biedermann
Publication year - 2021
Publication title -
tehnički glasnik
Language(s) - English
Resource type - Journals
eISSN - 1848-5588
pISSN - 1846-6168
DOI - 10.31803/tg-20210510161621
Subject(s) - maturity (psychological) , capability maturity model , process management , asset (computer security) , operational excellence , service integration maturity model , process (computing) , excellence , computer science , knowledge management , operations management , business , engineering , psychology , computer security , developmental psychology , software , political science , law , programming language , operating system
With the comprehensive Lean Smart Maintenance philosophy and its associated maturity model, organisations were given a tool to reach asset and maintenance excellence. This paper discusses the approach used to transfer the scientifically based methods and concepts of the Lean Smart Maintenance Maturity Model into an assessment structure to generate a generic tool to collect the complete and correct information necessary to determine an organisation's maturity level. Research results show that a standardised assessment process combined with continuous improvement cycles, a more accurate assessment of the company's maturity is possible. A well-structured MM assessment supports less experienced assessors whereby experienced assessors will not need a full questionnaire but only a well-structured list of items and their maturity levels.