Open AccessMASP Methodology as an effective tool for improving organizational processes
Author(s) -
Betuel Cardoso de Oliveira,
Fabiana Rocha Pinto,
Mauro Cézar Aparício de Souza,
David Barbosa de Alencar
Publication year - 2021
Language(s) - English
Resource type - Journals
ISSN - 2411-2933
DOI - 10.31686/ijier.vol9.iss7.3216
Subject(s) - pdca , standardization , computer science , flexibility (engineering) , table (database) , identification (biology) , action plan , action (physics) , management science , plan (archaeology) , process management , data science , knowledge management , data mining , operations management , management , business , engineering , quality management , economics , history , management system , botany , physics , archaeology , quantum mechanics , biology , operating system
The objective of this work is to demonstrate the methodology and analysis of problem solving and its effectiveness for the improvement of the organizational processes proposing that the method can be applied in any sector of the market and not exclusively in the industries. This will be done through the use of search for articles related to the topic addressed in different sectors of the market and a comparative table showing the results after the implementation of the method. The Masp steps will consist of 8 phases that are related to the 4 steps of the PDCA cycle, which are: problem identification, observation, analysis, action plan, action, verification, standardization and conclusion. For the development of the research, the bibliographic source was used with the use of articles and books to understand the topic applied in general and specifically based on recent case study articles to evaluate its effectiveness and flexibility.