
CUSTOMER INTERACTION AND SELF-SERVICE TECHNOLOGIES IN RETAIL BANKING AFTER COVID-19
Author(s) -
Sahure Gonca Telli,
Samet Aydın,
Ahmet Selim KARAKÖSE
Publication year - 2022
Publication title -
doğuş üniversitesi dergisi/doğuş üniversitesi dergisi
Language(s) - English
Resource type - Journals
eISSN - 1308-6979
pISSN - 1302-6739
DOI - 10.31671/doujournal.911906
Subject(s) - business , retail banking , covid-19 , marketing , sanitation , customer service , service (business) , competitive advantage , digital transformation , computer science , engineering , medicine , disease , pathology , environmental engineering , world wide web , infectious disease (medical specialty)