Open AccessMANAGEMENT OF QUANTITATIVE AND QUALITATIVE COMPOSITION OF CUSTOMER’S SERVICES IN THE CONDITIONS OF EXPANSION OF SEPARATE SERVICE DURING DRILLINGON THE BASIS OF MODELING
Author(s) -
Елена Григорьевна Гуреева,
Kirill Alexandrovich Gureev
Publication year - 2018
Publication title -
izvestiâ vysših učebnyh zavedenij. neftʹ i gaz
Language(s) - English
Resource type - Journals
ISSN - 0445-0108
DOI - 10.31660/0445-0108-2018-5-126-133
Subject(s) - service (business) , representation (politics) , computer science , composition (language) , management science , knowledge management , process management , business , engineering , marketing , philosophy , politics , political science , law , linguistics
The article considers the development of a separate service for drilling in oil producing enterprises. A description of new scientific approaches and experience in solving practical problem is presented the development of the model as an applied tool to support the adoption of managerial decisions in the area of optimizing quantitative and qualitative composition of customer’s services. The application of self-norming, assessment of qualification level, modern intellectual technologies of complex estimation and ways of representation of results of calculations is substantiated.