Open AccessOnline Alışveriş Hizmetlerinin Müşteri Memnuniyeti Üzerindeki Etkisi: İade Yönetiminin Aracılık Rolü
Author(s) -
Resul Öztürk,
Abdullah Oktay Dündar
Publication year - 2020
Publication title -
europan journal of science and technology
Language(s) - Turkish
Resource type - Journals
ISSN - 2148-2683
DOI - 10.31590/ejosat.737749
Subject(s) - business , customer satisfaction , marketing , mediation , product (mathematics) , customer retention , the internet , advertising , service (business) , service quality , computer science , geometry , mathematics , world wide web , political science , law