Open AccessDoes technology improve customer satisfaction and loyalty? A comparative study of Islamic and conventional banks
Author(s) -
Aftab Hussain Tabasam,
Anam Ashiq,
Muhammad Nadeem Khan,
Sumaira Hafeez,
Malik Shahzad Shabbir,
Aysha Zamir
Publication year - 2024
Publication title -
journal of management info
Language(s) - English
Resource type - Journals
eISSN - 2663-0532
pISSN - 2313-3376
DOI - 10.31580/jmi.v9i2.2662
Subject(s) - loyalty business model , customer satisfaction , marketing , loyalty , business , service quality , order (exchange) , variables , islam , quality (philosophy) , customer retention , variable (mathematics) , service (business) , statistics , mathematics , geography , finance , mathematical analysis , philosophy , archaeology , epistemology