Open AccessExamining Smart Meter Users’ Experience on Continuance Intention in Adopting Smart Meter in Malaysia – Result from a Pilot Study
Author(s) -
Nor Shafiqah Yusoff,
Zeittey Karmilla Kaman,
Abdul Rahman Zahari,
Wan Hafiizhah Wan Mohamad Norafi,
Azlina Abdullah
Publication year - 2021
Publication title -
asia proceedings of social sciences
Language(s) - English
Resource type - Journals
eISSN - 2663-6638
pISSN - 2663-662X
DOI - 10.31580/apss.v7i2.1785
Subject(s) - continuance , smart meter , metre , reliability (semiconductor) , electricity , government (linguistics) , computer science , engineering , psychology , electrical engineering , social psychology , power (physics) , linguistics , physics , philosophy , quantum mechanics , astronomy
A smart or advanced meter is an electronic appliance capable of recording actual electricity consumption over time intervals of one hour or less, and of sending the data back to the utility through a two-way communication feature, enabling providers to respond to the data. Hence, the Malaysian government is currently in the process of rollout installation of smart meter. To increase the acceptance and adoption of a smart meter, it is essential to identify the key factors that influenced the continuance use of a smart meter among residential users. A total of 37 respondents participated in this pilot study, and data were analyzed using exploratory factor analysis and reliability test. The results show that all items have good loading values and the alpha values for each variable are above 0.85. This indicates that all items and variables developed in this study can be tested in future research.