Open AccessThe EFFECTIVENESS OF PUBLIC FACILITIES IN LOW COST HOUSING FLATS FROM RESIDENTIAL SATISFACTION TOWARDS SUSTAINABLE LIVING
Author(s) -
Alice Sabrina Ismail,
Nor Shahida Azili
Publication year - 2019
Publication title -
asia proceedings of social sciences
Language(s) - English
Resource type - Journals
eISSN - 2663-6638
pISSN - 2663-662X
DOI - 10.31580/apss.v5i1.1066
Subject(s) - business , public housing , provisioning , facility management , service (business) , sustainable development , sustainable living , marketing , environmental economics , environmental planning , environmental resource management , operations management , sustainability , engineering , civil engineering , economics , telecommunications , ecology , political science , law , biology , environmental science
Public facilities which defined as institutional responses to human needs plays an essential role in providing support services to create viable living for unified communities. Since the provided public facilities depends on the size of the area that they serve, the aspects of preparing and managing public facilities are vital to ensure residential comfort. So far there has been no studies reviewing on this matter except on aspects like the accessibility, provisioning and service requirements for public facilities namely in low cost housing development. The objective of this study is to obtain residents satisfaction in terms of public facilities maintenance effectiveness to establish appropriate design attributes using mix methods technique. Findings are gathered using questionnaire method as well as conducting direct observation on the two selected case study in its natural setting. The outcome indicates that residents are not satisfied with public facilities features located within the low-cost social housing environment. Therefore, proper preparation and managing of public facilities are needed for the development of positive psychological behavior among residents to ensure their well-being and living comfort. This study is important to enhance the quality of public facilities for residents in low cost housing towards better satisfaction for fostering sustainable living in the future.