Open AccessServicios de referencia en bibliotecas universitarias: tendencias y plan de marketing
Author(s) -
Nieves González-Fernández-Villavicencio
Publication year - 2012
Publication title -
el profesional de la información
Language(s) - Spanish
Resource type - Journals
SCImago Journal Rank - 0.698
H-Index - 28
eISSN - 1699-2407
pISSN - 1386-6710
DOI - 10.3145/epi.2012.nov.03
Subject(s) - service (business) , marketing plan , plan (archaeology) , face (sociological concept) , computer science , user satisfaction , business , library science , strategic planning , marketing , geography , sociology , social science , archaeology , human–computer interaction