Open AccessPENGARUH KUALITAS WEBSITE LEMBAGA PENERBANGAN DAN ANTARIKSA NASIONAL TERHADAP KEPUASAN PENGGUNA DENGAN METODE WEBQUAL
Author(s) -
Igif G. Prihanto,
Budhi Riyanto,
Suwardi Suwardi,
Hendy Gunawan,
Elly Kuntjahyowati,
Arief Indriarto Haris,
Ardito Adi Ramadhan
Publication year - 2020
Publication title -
jurnal studi komunikasi dan media
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2407-6015
DOI - 10.31445/jskm.2020.3341
Subject(s) - usability , service quality , user satisfaction , psychology , quality (philosophy) , computer science , service (business) , business , marketing , physics , human–computer interaction , quantum mechanics