Open AccessУПРАВЛІННЯ ЯКІСТЮ ОСВІТНІХ ПОСЛУГ У ВІДКРИТОМУ УНІВЕРСИТЕТІ
Author(s) -
Tamara Sorochan
Publication year - 2021
Language(s) - English
Resource type - Conference proceedings
DOI - 10.31435/rsglobal_conf/25012021/7356
Subject(s) - apprehension , transformational leadership , quality (philosophy) , process (computing) , open university , knowledge management , public relations , sociology , computer science , engineering ethics , engineering management , pedagogy , distance education , political science , engineering , psychology , philosophy , epistemology , cognitive psychology , operating system
The article is devoted to the issue of quality provision in respect of educational services rendered by the open university which is regarded as an innovative digital educational and scientific environment. The article gives substantiation and features the results achieved in approbation process of modern model applied for management of educational services quality in open university; this model is presented as the one which provides competitiveness of specialists in the labor market in conditions of social instability and uncertainty. In particular, the article characterizes such aspects as the influence of educational economics upon apprehension of educational services quality, the importance of transformational education applied to ensure the competitiveness of students in the labor market, the management basics of open university considered by the example of functioning of non-formal education system at SEE "University of Education Management" at NAES of Ukraine. The article features the orientation of transformational pedagogy at formation and development of complex (interdisciplinary) mentality of specialists, as well as at their ability to overcome obstacles in activities and to critically analyze different situations, to participate in joint problems solving, to find creative approaches and alternatives.