Open AccessEstablishing a Quality Management System in the Function of Quality Assurance in Higher Education
Author(s) -
Tatjana Janovac,
Saša Virijević Jovanović
Publication year - 2021
Publication title -
international scientific conference eraz. knowledge based sustainable development
Language(s) - English
Resource type - Conference proceedings
ISSN - 2683-5568
DOI - 10.31410/eraz.2021.255
Subject(s) - quality assurance , quality policy , quality (philosophy) , software quality control , higher education , legislation , process management , work (physics) , engineering management , function (biology) , quality management , order (exchange) , business , qa/qc , quality management system , quality audit , computer science , knowledge management , risk analysis (engineering) , management system , software quality , operations management , engineering , accounting , political science , marketing , software system , software , philosophy , law , service (business) , biology , software construction , epistemology , evolutionary biology , software development , programming language , mechanical engineering , finance , audit
In the system of higher education, quality assurance presents a comprehensive term that includes all mechanisms, processes and activities that education institutions use in order to establish, maintain and improve quality in all areas of work. However, regardless of adopted legislation and standards for quality assurance in higher education, quality is still difficult to establish in the daily activities of higher education institutions. The research presented in this paper aims to indicate the importance of implementing quality management systems as an effective tool for providing quality in higher education.
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