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Effective Inter-Organizational Information and Communication Technology Adoption in Business-to-Business Customer Interface
Author(s) -
Sanna Kallioranta
Publication year - 2006
Language(s) - English
Resource type - Dissertations/theses
DOI - 10.31390/gradschool_dissertations.3307
Subject(s) - business , knowledge management , customer advocacy , customer to customer , transaction cost , customer retention , customer intelligence , customer engagement , marketing , industrial organization , computer science , service (business) , service quality , finance , world wide web , social media

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