Open AccessCUSTOMER RELATIONSHIP HOTEL CAKRA KUSUMA YOGYAKARTA DALAM MENINGKATKAN KEPUASAN PELANGGAN
Author(s) -
Maya Dwi Astuti,
Christina Rochayanti,
Sigit Tri Pambudi
Publication year - 2014
Publication title -
jurnal ilmu komunikasi/jik (jurnal ilmu komunikasi)
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2407-8220
pISSN - 1693-3028
DOI - 10.31315/jik.v7i1.10
Subject(s) - business , customer advocacy , customer intelligence , customer satisfaction , customer delight , customer retention , customer equity , marketing , customer to customer , service quality , service (business)