Open AccessPengaruh Konflik Peran, Stress, Dan Dukungan Sosial Terhadap Komitmen Afektif Organisasi Pegawai Wanita (Studi Pada Pegawai Wanita Bank X Banjarmasin)
Author(s) -
Lestari Dwiyanti,
Laila Refiana Said,
Dahniar Dahniar
Publication year - 2019
Publication title -
jkbm (jurnal konsep bisnis dan manajemen)
Language(s) - English
Resource type - Journals
ISSN - 2407-263X
DOI - 10.31289/jkbm.v6i1.2629
Subject(s) - psychology , likert scale , social psychology , intervening variable , organizational commitment , business administration , developmental psychology , sociology , business , population , demography
This study aims to analyze the influence of role conflict and stress on the affective commitment of female employees with social support as a moderating variable in Bank X in Banjarmasin. This type of research is explanatory research with a quantitative approach. Respondents in this study were all female employees of the Bank X in Banjarmasin. The sampling technique used is a saturation sampling technique. Data collection uses a Likert scale scale questionnaire. Data analysis techniques using Partial Least Square (PLS) analysis techniques with SmartPLS 3.0 software. The results of the study concludes that there is a significant negative effect of role conflict on affective commitment and there is a significant negative effect of stress on affective commitment. Other findings indicate that social support is able to act as a moderating variable on the influence of role conflict and stress on organizational affective commitment