Open AccessAnalyzing e-Service Quality and e-Satisfaction Effects on Customer Loyalty at An Indonesian Digital Marketplace
Author(s) -
Koko Wahyu Prasetyo,
Rizky Putra Pratamal,
Addin Aditya
Publication year - 2022
Publication title -
jite (journal of informatics and telecommunication engineering)
Language(s) - English
Resource type - Journals
eISSN - 2549-6255
pISSN - 2549-6247
DOI - 10.31289/jite.v6i1.7265
Subject(s) - business , loyalty business model , customer satisfaction , marketing , service quality , loyalty , structural equation modeling , indonesian , database transaction , quality (philosophy) , advertising , service (business) , the internet , computer science , mathematics , statistics , database , world wide web , linguistics , philosophy , epistemology