
Perception of Bank Customers about Automated Teller Machine (ATM) Service Quality
Author(s) -
Amar Dhungel,
Banodita Acharya,
Kshitiz Upadhyay-Dhungel
Publication year - 2012
Publication title -
banking journal
Language(s) - English
Resource type - Journals
eISSN - 2091-0614
pISSN - 2091-0606
DOI - 10.3126/bj.v2i2.6620
Subject(s) - perception , service quality , quality (philosophy) , service (business) , business , quality of service , volume (thermodynamics) , computer science , telecommunications , operations management , marketing , psychology , engineering , physics , neuroscience , quantum mechanics