Open AccessThe quality of educational services of Shahid Sadoughi University of Medical Sciences of Yazd from the viewpoint of medical stagers in 2021
Author(s) -
Jamshid Ayatollahi,
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Seyed Mohammad Amin Tabatabaie,
Mohammad Sharifyazdi,
Mahdie Hamidfar,
Seyed Hossein Shahcheraghi,
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AUTHOR_ID,
AUTHOR_ID,
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Publication year - 2021
Publication title -
journal of medical research
Language(s) - English
Resource type - Journals
ISSN - 2395-7565
DOI - 10.31254/jmr.2021.7507
Subject(s) - shahid , medical education , quality (philosophy) , psychology , medicine , political science , philosophy , epistemology , law
Educational services, especially those provided in universities and higher education institutions, play a key role in the development of communities. In the university system, one of the elements that affect the quality of educational services is the student. Therefore, we decided to study the quality of educational services of Shahid Sadoughi University of Medical Sciences in Yazd among medical trainees in 2021. This study was descriptive-cross-sectional and the sampling method was census and all medical students of stager of Yazd Shahid Sadoughi University of Medical Sciences in 2021 were included in the study. The data collection tool in this study was a two-part questionnaire. Finally, the collected data were entered into SPSS version 22, using statistical tests were analyzed. There was a statistically significant difference between the mean perception score in confidence and empathy based on gender. Also, a statistically significant difference was found between the mean perception score in the confidence dimension and responsiveness in terms of grade point average. There was a quality gap that indicates that students' expectations of the services provided are not met. To reduce these gaps, it is suggested that training workshops be held on how to provide services to employees.