Open AccessA Study on the Impact of Customer Satisfaction and Repurchase Intention by the Characteristics of the Airline's Smartphones Application According to Customer Types
Author(s) -
김형재,
Ji-Hun Jang,
LeemJei-Uk
Publication year - 2011
Publication title -
yu'lasia yeon'gu/yurasia yeongu
Language(s) - English
Resource type - Journals
eISSN - 2733-6301
pISSN - 1738-3382
DOI - 10.31203/aepa.2011.8.3.003
Subject(s) - customer satisfaction , business , advertising , marketing , customer retention , service quality , service (business)