Open AccessTHE EFFECT OF SUPPLY CHAIN MANAGEMENT SYSTEMS (SCMS) ON CUSTOMER SATISFACTION IN THE HOTEL INDUSTRY IN GHANA: THE CASE OF SELECTED HOTELS IN THE SEKONDI-TAKORADI METROPOLIS
Author(s) -
Renas Ayebono Atanga
Publication year - 2018
Publication title -
ra journal of applied research
Language(s) - English
Resource type - Journals
ISSN - 2394-6709
DOI - 10.31142/rajar/v4i11.01
Subject(s) - customer satisfaction , business , marketing , supply chain , descriptive statistics , supply chain management , reliability (semiconductor) , service quality , service (business) , process management , operations management , economics , power (physics) , statistics , physics , mathematics , quantum mechanics
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