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Elements of Quality Management in Software Process: A Formalised Approach
Author(s) -
Kamal Uddin Sarker,
Aziz Deraman
Publication year - 2021
Publication title -
rsf conference proceeding series. engineering and technology
Language(s) - English
Resource type - Journals
eISSN - 2809-6843
pISSN - 2809-6878
DOI - 10.31098/cset.v1i2.473
Subject(s) - documentation , software project management , computer science , software quality control , scope (computer science) , schedule , process management , quality (philosophy) , change control , standardization , quality management , software quality , control (management) , software , software engineering , engineering management , software development , engineering , operations management , management system , software construction , philosophy , operating system , epistemology , artificial intelligence , programming language
A software project is commenced to accomplish according to the plan and allocated budget that should satisfy users’ requirements and integrate quality factors. But, till now significant numbers of software projects delivered without obligatory functionalities and qualities. Informal practice in communication, documentation, and management show weakness in time control, change control, and risk mitigation; as a result, the project exceeds time, budget, and scope. This paper proposes a formalized approach for software project management with embedded quality elements. This formalized approach is validated by 34 professionals and found that it is suitable for medium to large projects for any standard organization. In addition, an expert has compared the model by analytical hierarchy process with commonly used methodologies and found that it is better in terms of scope, schedule, risk, resources, documentation, instance change, quality, and human management besides sustainability practice. The quality management is formalized in such a way that encourages the practice of international standardization guidelines to continuous improvement of the project handling processes that would improve the quality of products.

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