
Quality Perception in Higher Education - Using SERVQUAL Methodology
Author(s) -
Iara Margolis,
Bernardo Providência
Publication year - 2021
Publication title -
acta scientific agriculture
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2581-365X
DOI - 10.31080/asag.2021.05.1002
Subject(s) - servqual , perception , quality (philosophy) , psychology , business , applied psychology , marketing , service quality , philosophy , epistemology , neuroscience , service (business)