Open AccessThe management of change in libraries for achieving quality services
Author(s) -
Helen Hayes
Publication year - 1994
Publication title -
the anztla ejournal
Language(s) - English
Resource type - Journals
ISSN - 1839-8758
DOI - 10.31046/anztla.v0i23.962
Subject(s) - business , change management (itsm) , quality management , process management , quality (philosophy) , knowledge management , engineering management , computer science , engineering , marketing , service (business) , philosophy , lean manufacturing , epistemology