Open AccessToplam Kalite Yönetimi ve İnovasyonun Hastanelerin Performansına Etkisi: Ankara İlinde Özel Hastaneler Örneği
Author(s) -
Asena Tuğba EVREN SUBAŞI,
Latif Öztürk,
Fatma Bolaç
Publication year - 2022
Publication title -
lokman hekim dergisi
Language(s) - Turkish
Resource type - Journals
eISSN - 1309-761X
pISSN - 1309-8004
DOI - 10.31020/mutftd.1097160
Subject(s) - business , marketing , customer satisfaction , service delivery framework , competitive advantage , operations management , service quality , data collection , work (physics) , affect (linguistics) , population , total quality management , health services , service (business) , quality (philosophy) , psychology , medicine , engineering , environmental health , sociology , mechanical engineering , social science , philosophy , communication , epistemology