
Analisis Pengaruh Customer Delight (Adil dan Jujur(Justice),Pelayanan Terbaik (Esteem) dan Surprised/Finishing Touch) terhadap Loyalitas Pelanggan Es Teler 77 di Jakarta Pusat Tahun 2019
Author(s) -
Rina Ayu Vildayanti
Publication year - 2019
Publication title -
jabe (journal of applied business and economic)/journal of applied business and economic
Language(s) - English
Resource type - Journals
eISSN - 2528-6153
pISSN - 2356-4849
DOI - 10.30998/jabe.v5i4.4182
Subject(s) - mathematics , humanities , physics , philosophy