Open AccessMODEL KUANTITATIF MANAJEMEN STRES KERJA DAN MOTIVASI UNTUK MENINGKATKAN KINERJA PETUGAS REKAM MEDIS DI RS ORTOPEDI PROF. DR. R. SOEHARSO SUR
Author(s) -
Laili Rahmatul Ilmi
Publication year - 2019
Publication title -
media ilmu kesehatan/media ilmu kesehatan
Language(s) - English
Resource type - Journals
eISSN - 2548-6268
pISSN - 2252-3413
DOI - 10.30989/mik.v5i2.160
Subject(s) - work motivation , workload , affect (linguistics) , psychology , work (physics) , employee motivation , work stress , applied psychology , job satisfaction , social psychology , computer science , engineering , mechanical engineering , communication , operating system
Background: Workload may indirectly cause stress. The ability to manage work stress may affect staff’s motivation and performance. The staff performance will affect decision-making in improving the service quality.
Objective: This study aimed to analyze the relationship between stress management, work motivation and work performance.
Method: This was an analytic observational study with a cross sectional approach. A sample of 19 medical record staff, working at Prof. Dr. R Soeharso orthopedic hospital Surakarta, were selected for this study. A set of questionnaires were developed and administered to measure stress management, work motivation and work performance. Data were then analyzed with a bivariate correlation analysis.
Results: There were statistically significant correlations between work stress management, work motivation and work performance. The ability to manage stress positively increased the motivation (r= 0,56; p= 0,013), as well as the work performance (r= 0,49; p= 0,036). Moreover, a higher motivation will lead to a higher performance (r= 0,42; p= 0,071).
Conclusion: There were positive relationships between work stress management, work motivation and work performance.
Key words: Work stress management, motivation, performance.