Open AccessProfessional reliability of service center personnel of automotive companies
Author(s) -
S. Fedotov,
Sergey Fedotov
Publication year - 2018
Publication title -
èrgodizajn
Language(s) - English
Resource type - Journals
eISSN - 2658-4026
pISSN - 2619-1512
DOI - 10.30987/article_5bbf0a98798326.69644913
Subject(s) - automotive industry , service (business) , reliability (semiconductor) , center (category theory) , business , point (geometry) , operations management , marketing , engineering , power (physics) , chemistry , physics , geometry , mathematics , quantum mechanics , crystallography , aerospace engineering
The results of the scientific investigations of psychological predictors of personnel professional reliability in service centers by the example of master-consultants in the interests of assurance from the point of view of labor psychology and ergonomics of service system competitive advantage of motor car trusts in the Russian market of services are presented.