Open AccessBalanced Scorecard for Repair Shipyards
Author(s) -
О. Г. Леонова
Publication year - 2019
Publication title -
mir transporta
Language(s) - English
Resource type - Journals
ISSN - 1992-3252
DOI - 10.30932/1992-3252-2019-17-2-130-144
Subject(s) - balanced scorecard , shipyard , business , process management , work (physics) , key (lock) , strategic management , marketing , computer science , shipbuilding , engineering , computer security , mechanical engineering , archaeology , history
To achieve success in the production sphere, any business entity must be able to quickly adapt to changing market conditions. Its financial and economic activities largely depend on speed of obtaining information, besides financial data, about factors influencing the results of both the daily work of the enterprise and achievement of long-term strategic goals. One of the effective methods of implementing the strategy in a form that is acceptable for a competitive environment is Balanced Score Card (BSC). The article substantiates the need for its implementation in the practice of Russian repair shipyards, proposes a method for determining key performance indicators considering the customer focused business processes, targeted labour motivation and corporate psychology of personnel. The suggested model was adapted to the practices of an enterprise, model KPI were proposed and discussed.