Open AccessOrganizational culture in logistics companies and its impact on employee satisfaction
Author(s) -
Mateja Čuček,
Sonja Mlaker Kač
Publication year - 2020
Publication title -
management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.196
H-Index - 15
eISSN - 1846-3363
pISSN - 1331-0194
DOI - 10.30924/mjcmi.25.2.9
Subject(s) - business , organizational culture , clan , job satisfaction , employee research , tertiary sector of the economy , marketing , business administration , customer satisfaction , organizational commitment , public relations , management , sociology , political science , economics , anthropology
The aim of this research was to analyze organizational culture and the impact of different types of organizational cultures on employee satisfaction in the Slovenian logistics sector. Logistics is a service-oriented sector and therefore the impact of employee satisfaction on the quality of logistics service is even more important than in general. For the purpose of research, we conducted a quantitative survey, which combined the OCAI survey for the determination of organizational culture and the survey of employee satisfaction. The research results showed that organizational culture in Slovenian logistics sector has an impact on employee satisfaction. We can also confirm that type of organizational culture influences the satisfaction of employees. The clan and hierarchical type of organizational culture are dominant in Slovenian logistics sector. Employees prefer the clan culture which, accordingly, also leads to more employee satisfaction. It can be argued that employees in Slovenian logistics sector are the most dissatisfied with the type of market culture.