Open AccessPENGARUH PENGAKUAN MUTU JASA PROGRAM STUDI DAN PENGAKUAN MUTU INSTITUSI TERHADAP MAHASISWA (STUDI KILAS BALIK)
Author(s) -
Yustinus Yuniarto,
Michael S. Christian
Publication year - 2017
Publication title -
journal of business and applied management
Language(s) - English
Resource type - Journals
eISSN - 2621-2757
pISSN - 1979-9543
DOI - 10.30813/jbam.v9i2.864
Subject(s) - accreditation , certification , quality (philosophy) , psychology , political science , law , physics , quantum mechanics
Educational institutions in Indonesia are growing in numbers year by year. This results in increasing competition. Thus,these institutions had tried to reach standardized recognition to its learning process quality (program of study‟s accreditation ) and institution‟s quality (ISO certification). This research aims at figuring out empirically the impact of these variables to the students‟ decision (flashback decision). Using SPSS 17.0, this research showed that students‟ decision was influenced by the recognition of the program of study‟s quality. On the other side, the decision was not influenced by the institution‟s quality. Generally, further research needs to elaborate other related factors such as the recognition in achieving IWA 2 or the image of the accreditation bodies. Keywords : department’s quality, institution’s quality, accreditation