Open AccessQuality policy: the Role of the Head of a Forensic Organization in the Implementation of the Quality Management System
Author(s) -
О. А. Суровая
Publication year - 2020
Publication title -
teoriâ i praktika sudebnoj èkspertizy
Language(s) - English
Resource type - Journals
eISSN - 2587-7275
pISSN - 1819-2785
DOI - 10.30764/1819-2785-2019-14-4-55-61
Subject(s) - scope (computer science) , standardization , quality management system , quality (philosophy) , quality assurance , quality policy , quality management , quality of analytical results , process management , computer science , management system , risk analysis (engineering) , business , engineering , operations management , philosophy , external quality assessment , epistemology , programming language , operating system
Contemporary approaches to the quality management in a forensic organization as well as the problems of the quality assurance system organization are analyzed. The main aspects requiring close monitoring from the Head of a forensic organization when making the policy of standardization and quality management system are considered. The conceptual approaches to quality issues enunciated in the international series of standards ISO/IEC 9000-2015 and ISO/IEC 17025:2017 together with the scope for their applicability to the forensic organizations are analyzed. Particular attention is paid to the problems arising when designing and implementing quality management systems, their causes are revealed and some recommendations are given including those based on the foreign experience on enhancing management efficiency.