Fight for Flight: The Narratives of Human Versus Machine Following Two Aviation Tragedies | Zendy

Andrew Prahl | Zendy; Rio Kin Ho Leung | Zendy; Alicia Ning Shan Chua | Zendy

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Fight for Flight: The Narratives of Human Versus Machine Following Two Aviation Tragedies

Author(s) -

Andrew Prahl,

Rio Kin Ho Leung,

Alicia Ning Shan Chua

Publication year - 2022

Publication title -

human-machine communication

Language(s) - English

Resource type - Journals

eISSN - 2638-6038

pISSN - 2638-602X

DOI - 10.30658/hmc.4.2

Subject(s) - surrender , aviation , narrative , human–machine system , context (archaeology) , aeronautics , aviation safety , computer science , operations research , political science , engineering , artificial intelligence , law , history , aerospace engineering , linguistics , philosophy , archaeology

This study provides insight into the relationship between human and machine in the professional aviation community following the 737 MAX accidents. Content analysis was conducted on a discussion forum for professional pilots to identify the major topics emerging in discussion of the accidents. A subsequent narrative analysis reveals dominant arguments of human versus machine as zero-sum, surrender to machines, and an epidemic of mistrust. Results are discussed in the context of current issues in human-machine communication, and we discuss what other quickly automating industries can learn from aviation’s experience.

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