Open AccessFight for Flight: The Narratives of Human Versus Machine Following Two Aviation Tragedies
Author(s) -
Andrew Prahl,
Rio Kin Ho Leung,
Alicia Ning Shan Chua
Publication year - 2022
Publication title -
human machine communication journal/human-machine communication journal
Language(s) - English
Resource type - Journals
eISSN - 2638-6038
pISSN - 2638-602X
DOI - 10.30658/hmc.4.2
Subject(s) - surrender , aviation , narrative , human–machine system , context (archaeology) , aeronautics , aviation safety , computer science , operations research , political science , engineering , artificial intelligence , law , history , aerospace engineering , linguistics , philosophy , archaeology
This study provides insight into the relationship between human and machine in the professional aviation community following the 737 MAX accidents. Content analysis was conducted on a discussion forum for professional pilots to identify the major topics emerging in discussion of the accidents. A subsequent narrative analysis reveals dominant arguments of human versus machine as zero-sum, surrender to machines, and an epidemic of mistrust. Results are discussed in the context of current issues in human-machine communication, and we discuss what other quickly automating industries can learn from aviation’s experience.