Open AccessANALYSIS AND EVALUATION OF SERVICE QUALITY, QUALITY IMPROVEMENT – CASE STUDY
Author(s) -
Kamila Kowalik,
Dorota Klimecka-Tatar
Publication year - 2018
Publication title -
quality production improvement
Language(s) - English
Resource type - Journals
ISSN - 2544-2813
DOI - 10.30657/qpi.2018.09.05
Subject(s) - service quality , quality (philosophy) , business , quality management , service (business) , process management , marketing , philosophy , epistemology