Open AccessThe Effect Of Total Quality Management On Employeeperformance With Compensation As Moderation Variable
Author(s) -
Aurora Angela,
Sari Endah Purnama,
Oktavianti Oktavianti
Publication year - 2020
Publication title -
jak (jurnal akuntansi)/jurnal akuntansi : kajian ilmiah akuntansi
Language(s) - English
Resource type - Journals
eISSN - 2549-5968
pISSN - 2339-2436
DOI - 10.30656/jak.v7i2.1818
Subject(s) - moderation , total quality management , compensation (psychology) , variables , work (physics) , business , regression analysis , quality (philosophy) , variable (mathematics) , operations management , business administration , psychology , marketing , statistics , mathematics , social psychology , engineering , service (business) , mechanical engineering , mathematical analysis , philosophy , epistemology
The purpose of this study is to find out the effect of Total Quality Management (TQM) on employee work performance, mainly when moderated by compensation variables. This research is at commercial banks in Bandung, along with their surroundings. The respondents of the particular study are the employees of the commercial banks.
The technique to test the hypothesis is called the Simple Linear Regression Analysis. It is set to determine the effect of TQM on the employee work performance and Moderated Regression Analysis (MRA) to assess the impact of TQM on the employee work performance in times of moderation utilizing the compensation variables.
The result of this study is that the application of TQM affects employee work performance. Furthermore, being a moderating variable, compensation has a positive influence on the relationship of TQM with employee work performance.
Keywords: Total Quality Management (TQM), Compensation, Employee work performance