Open AccessBridging Usability and Accessibility of User Authentication using Usable Accessed (UAce) for Online Payment Applications
Author(s) -
Juliana Mohamed,
Mohd Farhan Md Fudzee,
Sofia Najwa Ramli,
Mohd Norasri Ismail,
- Defni
Publication year - 2021
Publication title -
joiv : international journal on informatics visualization
Language(s) - English
Resource type - Journals
eISSN - 2549-9904
pISSN - 2549-9610
DOI - 10.30630/joiv.5.4.740
Subject(s) - usable , usability , computer science , bridging (networking) , authentication (law) , merge (version control) , payment , world wide web , user interface , usability inspection , human–computer interaction , heuristic evaluation , computer security , information retrieval , operating system
Usability and accessibility are significant authentication aspects for online applications. Despite the fact that there are ongoing efforts to improve the interface design, some existing research only focuses on a single aspect of it. Thus, it is vital to investigate how to merge these two features into a practical and workable solution. This study presents a preliminary process for designing accessible and usable applications for online banking payment using Usable Accessed (UAce by adopting Design Science Research (DSR) as its methodology. The UAce standard considers attributes and characteristics from the user authentication. The standard establishes a development method and tool for assessing subjectively and quantitatively usable, as well as the user authentication while taking into account specific elements, qualities, and features. The DSR technique for developing highly usable and accessible interactive apps was utilized in designing this approach.