Open AccessPerformance Evaluation of Public Service Mall (Mall Pelayanan Publik) in Indonesia using the Balanced Scorecard
Author(s) -
Agus Rahayu,
Krisna Puji Rahmayanti,
Wahyu Mahendra,
Syifa Amania Afra
Publication year - 2022
Publication title -
policy and governance review
Language(s) - English
Resource type - Journals
eISSN - 2580-4820
pISSN - 2580-3395
DOI - 10.30589/pgr.v6i2.570
Subject(s) - balanced scorecard , clarity , business , service (business) , quality (philosophy) , service quality , public service , index (typography) , process management , marketing , public relations , computer science , biochemistry , chemistry , philosophy , epistemology , political science , world wide web