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The Use of Internet of Things and Big Data to Improve Customer Data in Insurance Company
Author(s) -
Gunawan Wang
Publication year - 2019
Publication title -
international journal of emerging trends in engineering research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.218
H-Index - 14
ISSN - 2347-3983
DOI - 10.30534/ijeter/2019/047122019
Subject(s) - big data , customer intelligence , customer to customer , customer advocacy , customer retention , computer science , business , customer relationship management , the internet , voice of the customer , marketing , world wide web , data mining , service quality , service (business)

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