Open AccessAn Integrated Model on Airport Terminal Level of Satisfaction for Service Quality Evaluation: A Proposal
Author(s) -
Zirawani Baharum
Publication year - 2020
Publication title -
international journal of advanced trends in computer science and engineering
Language(s) - English
Resource type - Journals
ISSN - 2278-3091
DOI - 10.30534/ijatcse/2020/3791.32020
Subject(s) - servqual , customer satisfaction , service quality , competitor analysis , service (business) , quality (philosophy) , business , order (exchange) , competition (biology) , measure (data warehouse) , process management , marketing , computer science , transport engineering , engineering , ecology , philosophy , epistemology , finance , database , biology