Open AccessThe Influence of Customer Satisfaction in Terms of Service Quality and Perceived Value
Author(s) -
Kadek Martini,
I Wayan Budi Sujana Sangging,
Made Sandi Merta
Publication year - 2019
Language(s) - English
Resource type - Conference proceedings
DOI - 10.2991/teams-19.2019.57
Subject(s) - customer satisfaction , service quality , value (mathematics) , customer value , quality (philosophy) , business , computer science , marketing , service (business) , microeconomics , economics , physics , profit (economics) , quantum mechanics , machine learning