Open AccessA study on the relationship between Customer Misbehavior and Turnover Intention of Hospitality employees- the self-efficacy as moderator variable
Author(s) -
Chiawei Chao
Publication year - 2019
Language(s) - English
Resource type - Conference proceedings
DOI - 10.2991/ichssr-19.2019.117
Subject(s) - moderation , hospitality , turnover intention , psychology , hospitality industry , variable (mathematics) , business , knowledge management , social psychology , computer science , organizational commitment , mathematics , mathematical analysis , tourism , political science , law