Open AccessModel of Consumer Trust, Technology Anxiety, Sales Service Support, and Other in Features E-Marketplace System to Built Customer Satisfaction
Author(s) -
Iwan Hermawan,
Sandra Eka Sartono,
Faris Hidayat,
S. Suharmanto
Publication year - 2019
Language(s) - English
Resource type - Conference proceedings
DOI - 10.2991/icebess-18.2019.13
Subject(s) - customer satisfaction , business , marketing , consumer satisfaction , service (business) , customer service , advertising