Open AccessAnalysis of The Effect of Differentiation Strategy on Customer Satisfaction at PT. J&T Express Batam, Indonesia
Author(s) -
Sri Zuliarni
Publication year - 2019
Language(s) - English
Resource type - Conference proceedings
DOI - 10.2991/icaess-19.2019.45
Subject(s) - customer satisfaction , business , computer science , business administration , marketing
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom