
Service Quality Model, Organizational Commitment, and TQM-Based Education Leadership in Organizational Development
Author(s) -
Nurlaila Ana,
. Masrukhi,
. Samsudi,
Titi Prihatin
Publication year - 2020
Publication title -
proceedings of the international conference on science and education and technology (iset 2019)
Language(s) - English
Resource type - Conference proceedings
DOI - 10.2991/assehr.k.200620.128
Subject(s) - organizational commitment , total quality management , business , knowledge management , service oriented , organization development , process management , service quality , service (business) , computer science , public relations , marketing , political science , public administration