
Service Quality Dimensions and Students’ Performance: Case Study in the Vocational Program of Universitas Indonesia
Author(s) -
Heri Yuliyanto
Publication year - 2020
Language(s) - English
Resource type - Conference proceedings
DOI - 10.2991/assehr.k.200331.121
Subject(s) - vocational education , service (business) , quality (philosophy) , computer science , engineering management , service quality , quality of service , medical education , engineering , business , pedagogy , psychology , telecommunications , marketing , medicine , philosophy , epistemology