Open AccessThe Effect of Store Atmosphere, Product Quality, Customer Satisfaction and Electronic Word of Mouth on Customer Loyalty in Gubuk Coffee Padang
Author(s) -
Nur Aulia Rafika,
Yulhendri Yulhendri
Publication year - 2020
Publication title -
proceedings of the 4th padang international conference on education, economics, business and accounting (piceeba-2 2019)
Language(s) - English
Resource type - Conference proceedings
DOI - 10.2991/aebmr.k.200305.146
Subject(s) - customer satisfaction , business , loyalty business model , atmosphere (unit) , advertising , loyalty , product (mathematics) , quality (philosophy) , word of mouth , marketing , service quality , mathematics , physics , geometry , thermodynamics , service (business) , philosophy , epistemology