Open AccessE-Participation in the Legislative Process Lessons from Estonia for Enhancing Democratic Empowerment
Author(s) -
Andrew Glencross
Publication year - 2009
Publication title -
ejournal of edemocracy and open government
Language(s) - English
Resource type - Journals
ISSN - 2075-9517
DOI - 10.29379/jedem.v1i1.1
Subject(s) - e participation , estonian , empowerment , latvian , government (linguistics) , political science , democracy , public participation , legislature , public relations , process (computing) , principal (computer security) , task (project management) , e democracy , qualitative property , content analysis , quantitative analysis (chemistry) , qualitative analysis , public administration , qualitative research , sociology , politics , computer science , economics , management , social science , philosophy , linguistics , chemistry , chromatography , machine learning , law , operating system
This paper assesses the success of an innovative national e-participation project in Estonia. To carry out this task, the paper combines quantitative (aggregate user data, content analysis via tagging) and qualitative (individual user survey and interviews with public officials) data analysis. The analysis is conducted with two principal research objectives in mind. Firstly, to explain how e-participation has fared in Estonia, both in terms of citizen mobilization and government responses. The second goal is to evaluate a series of procedural and technological changes for enhancing e-participation. The Estonian case provides ample lessons for ensuring that e-participation in practice can better meet the expectations of users and government officials alike.