Open AccessAnalisis Kinerja Organisasi Pemerintah dalam Memberikan Pelayanan Publik di Kota Pariaman
Author(s) -
Ria Ariany,
Roni Ekha Putera
Publication year - 2013
Publication title -
mimbar
Language(s) - English
Resource type - Journals
eISSN - 2303-2499
pISSN - 0215-8175
DOI - 10.29313/mimbar.v29i1.364
Subject(s) - business , service (business) , investment (military) , government (linguistics) , marketing , political science , linguistics , philosophy , politics , law
There are less than maximum of two SKPD in Pariaman City Government performance service. For the Integrated Licensing Service Office and Investment (KP2TPM) although care has been given to the fullest but there are weaknesses regarding SKPD coordination related to licensing in this SKPD. Meanwhile, in the Department of Population and Civil Registration (Disduk and Capil) has provided a good service, but the service provided was not accompanied by a clear standard operating procedures so that employees perform services based on what is just. For that there needs to be improvements to the apparatus of resources, especially in terms of quality employees that can serve well and improve coordination among SKPD related to licensing.