Open AccessEffects of Employees Service Delivery Training on Customer Satisfaction: A Case of Amana Bank Main Branch Dar Es Salaam in Tanzania
Author(s) -
David Mosoma,
Salma Mazana
Publication year - 2020
Publication title -
journal of business management and economic research
Language(s) - English
Resource type - Journals
ISSN - 2602-3385
DOI - 10.29226/tr1001.2020.224
Subject(s) - tanzania , dar es salaam , business , customer satisfaction , service (business) , service delivery framework , marketing , training (meteorology) , operations management , geography , socioeconomics , engineering , economics , meteorology