Open AccessA Study on the impact of customer to customer interaction on customer value creation behavior
Author(s) -
Mun-Shik Suh,
조상현
Publication year - 2018
Publication title -
management and information systems review
Language(s) - English
Resource type - Journals
eISSN - 2733-4767
pISSN - 1598-2459
DOI - 10.29214/damis.2018.37.2.009
Subject(s) - customer value , customer retention , business , customer advocacy , customer intelligence , customer to customer , customer equity , voice of the customer , customer lifetime value , marketing , value (mathematics) , customer delight , service quality , computer science , service (business) , microeconomics , economics , profit (economics) , machine learning
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