Open AccessA Study on Service Failure and Service Recovery in Web Application of Smart Phone
Author(s) -
Hoon Choi
Publication year - 2012
Publication title -
gyeongyeong gwa jeongbo yeongu/gyeong'yeong jeongbo yeon'gu
Language(s) - English
Resource type - Journals
eISSN - 2733-4767
pISSN - 1598-2459
DOI - 10.29214/damis.2012.31.1.010
Subject(s) - smart phone , service (business) , service recovery , computer science , web service , world wide web , phone , phone call , computer security , internet privacy , telecommunications , business , service quality , marketing , linguistics , philosophy